Privacy Policy

Last updated: September 20, 2025

Our Commitment to Privacy

At Game North Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Canadian privacy legislation.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletters or communications
  • Create an account or register for services
  • Communicate with us via email or other channels
  • Participate in surveys, contests, or promotions

This may include: name, email address, phone number, company information, project details, and any other information you choose to share with us.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • IP address and device identifiers
  • Browser type and version
  • Operating system and device information
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Click stream data and interaction with website features

This information is collected through cookies, log files, and similar tracking technologies. Please see our Cookie Policy for more details.

How We Use Your Information

We use the collected information for the following purposes:

Service Provision and Communication

Respond to inquiries, provide requested information, process service requests, and maintain communication about your projects or interests.

Website Improvement and Analytics

Analyze website usage patterns, understand visitor preferences, optimize content and features, and improve overall user experience.

Marketing and Communications

Send newsletters, service updates, promotional materials, and relevant industry information (only with your consent or where legally permitted).

Security and Fraud Prevention

Protect our website and services from unauthorized access, detect and prevent fraudulent activities, and ensure platform security.

Legal Compliance

Comply with legal obligations, respond to legal requests, enforce our terms and conditions, and protect our rights and interests.

Legal Basis for Processing

Under GDPR and applicable privacy laws, we process your personal data based on the following legal grounds:

  • Consent: When you have given explicit permission for specific processing activities
  • Contractual Necessity: To fulfill our obligations under agreements with you
  • Legitimate Interests: For our business operations, provided your rights are not overridden
  • Legal Obligations: To comply with laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with the following parties:

Service Providers and Partners

Third-party vendors who assist us with website hosting, analytics, email delivery, payment processing, and other business operations. These parties are contractually obligated to protect your data and use it only for specified purposes.

Analytics and Advertising Services

We use services like Google Analytics and Google Ads to understand website traffic and deliver relevant advertisements. These services may collect and process data according to their own privacy policies.

Legal Requirements

We may disclose information if required by law, legal process, government request, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to similar privacy protections.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure server infrastructure with regular security updates
  • Access controls limiting employee access to personal data
  • Regular security assessments and vulnerability testing
  • Secure backup and disaster recovery procedures
  • Staff training on data protection and security practices

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact Form Data: Retained for up to 3 years after last contact or until you request deletion

Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical purposes

Marketing Communications: Retained until you unsubscribe or request deletion

Legal Records: Retained as required by applicable laws and regulations

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request access to the personal data we hold about you and receive a copy in a portable format.

Right to Rectification

Request correction of inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Object

Object to processing of your data for direct marketing or other purposes based on legitimate interests.

Right to Restriction

Request limitation of processing your personal data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format and transfer it to another service.

Right to Withdraw Consent

Withdraw your consent for data processing at any time, where consent is the legal basis.

To exercise any of these rights, please contact us using the information on our Contact page. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Opt out of marketing communications by clicking unsubscribe links in emails
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

As a Canadian-based company, your information may be processed and stored in Canada or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

When transferring data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by relevant authorities, to protect your personal information in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes have been posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@gamenorthstudio.com

Contact Form: Visit Contact Page

We aim to respond to all privacy-related inquiries within 30 days.